QuickSCRIP Wiki - User contributions [en]

Main Page

2025-11-14T17:16:57Z

Cecswiki: /* QuickSCRIP Pharmacy Software */

{{DISPLAYTITLE:User Guides & Reference Articles}}
'''Welcome to the QuickSCRIP Wiki Library / User Guide!'''

==[http://www.quickrx.net/wiki/Helpful_Hints Helpful Hints]==
Click the hyperlink above to see our Helpful Hints page.

==QuickSCRIP Pharmacy Software==

===General Help Guides===
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3">
* [http://www.quickrx.net/wiki/Alerts_Drugs_And_Customers Alerts for Drugs and Customers (Master Article)]
* [http://www.quickrx.net/wiki/Control_Partial_Commands Controlled Scrips - Partial Commands]
* [https://www.quickscrip.net/wiki/Cover_My_Meds CoverMyMeds]
* [http://www.quickrx.net/wiki/Alert_Feature Custom Alerts]
* [http://quickrx.net/wiki/Rxfill_Customer_Searches Customer Search Options]
* [http://www.quickrx.net/wiki/CvxCodes CVX Codes for Vaccines]
* [http://quickrx.net/wiki/Delivery_Notifications Delivery Notifications]
* [http://www.quickscrip.net/wiki/Diagnosis_Codes Diagnosis Codes]
* [http://www.quickrx.net/wiki/Doctor_DEA_Look-up Doctor DEA Look-up]
* [http://www.quickrx.net/wiki/Doctor_NPI_Look-up Doctor NPI Look-up]
* [http://www.quickrx.net/wiki/Doctor_SPI_Look-up Doctor SPI (Surescripts ID) Look-up]
* [http://www.quickscrip.net/wiki/Doctor_Suboxone_DEA Doctor Suboxone DEA Setup Instructions]
* [http://www.quickrx.net/wiki/Drug_Compounding Drug Compounding]
* [http://www.quickrx.net/wiki/Drug_Inter_Therap_Dup_Check Drug Interactions and Therapeutic Duplication Checking]
* [http://www.quickrx.net/wiki/End_Of_Month_Processes End Of Month Processes]
* [http://www.quickrx.net/wiki/Faxing_Vaccines Faxing Vaccine Updates]
* [http://www.quickrx.net/wiki/General_Tips General Tips]
* [http://quickrx.net/wiki/GRITS_Vacc_List GRITS Vaccine Manufacturer Codes]
* [http://www.quickrx.net/wiki/Highlighting Highlighting Doctors and Drugs]
* [http://www.quickrx.net/wiki/Manual_Refill_Queue Manual Refill Queue]
* [http://www.quickrx.net/wiki/Medispan_Price_Update Medispan Price Update]
* [http://www.quickrx.net/wiki/Menu_Navigation Menu Navigation]
* [http://www.quickrx.net/wiki/Optional_Price_Update Optional/Wholesaler Price Update]
* [http://www.quickscrip.net/wiki/PMP_Lookup PMP Lookup]
* [http://quickrx.net/wiki/Price_Tables Price Tables]
* [http://www.quickrx.net/wiki/Prior_Auth Prior Authorization forms]
* [http://quickrx.net/wiki/RenumberingRX Renumbering Prescriptions]
* [http://www.quickrx.net/wiki/Faxing_Refill_Requests Refill Requests]
* [http://quickrx.net/wiki/Refill_Too_Soon_Manual_Command Refill To Soon - Manual Override]
* [http://www.quickrx.net/wiki/Rx_Processing_Menu Rx Processing Menu]
* [http://www.quickrx.net/wiki/Spanish_SIGs Spanish SIGs]
* [http://www.quickrx.net/wiki/Surescripts_Queue Surescripts Queue]
* [http://www.quickrx.net/wiki/Syncing_Program Syncing Program]
* [http://www.quickrx.net/wiki/Texting Texting a Customer]
* [http://www.quickrx.net/wiki/Transfer_Program Transfer Program]
</div>

===Reports===
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3">
* [http://www.quickrx.net/wiki/Controlled_Substance_Report Controlled Substance Report]
* [http://quickrx.net/wiki/Compound_Record_Forms Compound Record Forms]
* [http://www.quickrx.net/wiki/Daily_Log Daily Log]
* [http://www.quickrx.net/wiki/Due_To_Be_Filled_Report Due-to-be-filled Report]
* [http://www.quickrx.net/wiki/Rx_by_Customer_Report F7 Report Generator / Rx by Customer]
* [http://www.quickrx.net/wiki/HIPAA_Printouts_and_Reports HIPAA Printouts and Reports]
* [http://www.quickrx.net/wiki/HistoryProfileReport History/Profile Report]
* [http://quickrx.net/wiki/Old_Inventory_Report Old Inventory Report]
* [http://www.quickrx.net/wiki/Paid_As_Sent_Report Paid as Sent Report]
* [http://www.quickrx.net/wiki/Prescriptions_by_Insurance_Bin Prescriptions by Insurance Bin]
* [http://www.quickrx.net/wiki/Rx_Profitability_Report Rx Profitability Report]
</div>

===Claims Transmissions & Switching===
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3">
* [http://www.quickrx.net/wiki/Flu_Shots Billing Vaccines and Flu Shots]
* [http://www.quickrx.net/wiki/Switching_Programs Changing Third-Party Switching]
* [http://www.quickrx.net/wiki/Common_Insurance_Rejections Common Insurance Rejections]
* [http://quickrx.net/wiki/Billing_COVID COVID-19 Vaccine Setup and Billing]
* [http://www.quickrx.net/wiki/DAW_Codes DAW Codes]
* [http://www.quickrx.net/wiki/DUR_Codes DUR Codes]
* [http://www.quickrx.net/wiki/Securetrans_Red_Clover Fixing Securetrans Red Clover]
* [http://www.quickrx.net/wiki/Insurance_Transmission_Fields Insurance Fields List]
* [http://www.quickrx.net/wiki/Origin_Code Origin Codes]
* [http://www.quickrx.net/wiki/Other_Coverage_Codes Other Coverage Codes]
* [http://www.quickrx.net/wiki/PRS_PSC_Codes Patient Residence and Pharmacy Service Type Codes]
* [http://quickrx.net/wiki/Submission_Clarification_Codes Submission Clarification Codes]
* [http://quickrx.net/wiki/Workers_Comp_Claims Worker's Comp Claims]
</div>

===MAR & Nursing Home===
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3">
* [http://www.quickrx.net/wiki/Dispill_Blister_Pack Dispill Integration]
* [http://www.quickrx.net/wiki/MAR_Guide MAR User Guide]
* [http://www.quickrx.net/wiki/QuickMAR_Instructions QuickMAR Instructions]
</div>

===Hardware===
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3">
* [http://www.quickrx.net/wiki/Backups Data Backups (CD, DVD, USB, & Mirror)]
* [https://www.quickscrip.net/wiki/Honeywell_config Honeywell Lot Number Configuration]
* [http://www.quickrx.net/wiki/Laser_Printers Laser Printers]
* [http://www.quickscrip.net/wiki/Server_Components Server Components]
* [http://www.quickrx.net/wiki/Thermal_Printers Thermal Printers]
* [http://www.quickrx.net/wiki/Security_Coders Security Coders]
</div>








==QuickSHOTS==

* [http://quickrx.net/wiki/QuickSHOTS QuickSHOTS User Guide]

==Point Of Sale Help Guides==

===POS General Help Guides===
* [http://www.quickscrip.net/wiki/PSE_Reporting_for_QuickPOS Pseudoephedrine Reporting for QuickPOS]
* [http://www.quickrx.net/wiki/POS_Quick_Start_Guide Quick Start Guide (for users)]

===POS Setup/Installation===
* [http://quickrx.net/wiki/POS_Components POS Workstation Components]
* [http://quickrx.net/wiki/POS_Ingenico POS Ingenico Device Gallery]
* [https://www.quickscrip.net/wiki/Ingenico_isc480_Loading_Screens Ingenico isc480 Loading Screens]
* [http://www.quickrx.net/wiki/POS_Scanner_Configuration POS Scanner Configuration]
* [http://www.quickrx.net/wiki/Touch_Screen_Alignment Touch Screen Alignment]

==Update Messages==

* [https://www.quickscrip.net/wiki/SureScripts_Update_Message_1 Surescripts Update Message]

----
<small>Customer Support: (866) 259-6091 <br/>
Fax: (706) 259-0679 <br/>
[http://www.quickscrip.net Quickscrip Website] <br/>
If you find the information on this wiki to be incomplete or inaccurate, please contact us by phone or email [mailto:support@quickrx.net support@quickrx.net] </small>

Cecswiki:

Alert Feature

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Alert Feature

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Alert Feature

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{{DISPLAYTITLE:Custom Alerts}}

QuickSCRIP allows you to display custom text messages, both for drugs and for customers. This alert will require the technician to type "OK" before they can bypass the alert.

'''Alerts While Filling a Prescription'''

These alerts will pop up in the FILL screen, when you process a prescription.

To create an alert, follow these step:
# Go to the Drug File Maintenance or Customer File Maintenance screen
# Search for the specific drug or customer you would like to create an alert for.
# Hit F11 to pull up the Drug/Customer Notes Screen.
# Type '''/ALERT''' followed by your alert message.
# Any time a prescription is filled with that specific drug or customer, the alert will appear.

'''Alerts While Viewing a Charge Account.'''

These alerts will pop up only when you view a customer's charge account info. These alerts only work on patients and cannot be attached to a drug.
# Go to the Customer File Maintenance screen
# Search for the specific customer you would like to create an alert for.
# Hit F11 to pull up the Customer Notes Screen.
# Type '''/CHGALERT''' followed by your alert message.

'''Alerts For Both Charge Accounts and Prescription Processing.'''

This command combines the functions of the above two. Any alerts made with this command will be viewed in both the Fill screen and the charge account screen.
# Go to the Customer File Maintenance screen
# Search for the specific customer you would like to create an alert for.
# Hit F11 to pull up the Customer Notes Screen.
# Type '''/ALERTCHG''' followed by your alert message.

Click [http://www.quickrx.net/wiki/Alerts_Drugs_And_Customers here] to return back to the parent guide for Patient and Drug Alerts.

Alert Feature

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QuickSCRIP offers the ability to text patients. This feature can be used to inform patients that prescriptions are ready, to call you or the doctor, send updates on the availability of flu shots, or anything else you would like to communicate to your customers. '''You will need to call Cost Effective to have this feature activated.'''

==Setting Up a Patient==
'''Note:''' The Patient Must have a cell phone in their profile for this feature to work.

# Starting from the Rx Processing Menu, choose 13 for the Patient File Maintenance.
# Search for a patient
# Enter the Cell Phone Number on Line 77.
# Customers who want to receive text messages will need a '''Y''' on line 80.

==Sending a Text==
Once a patient has been setup for texting, you can message them in the system. Texts can be sent from the '''Fill Screen''', '''Edit Screen''', or '''Patient File Maintenance'''. Once a patient or prescription with a patient has been selected, you can text by pressing '''SHIFT + F5'''. <br/>

A prompt will appear, allowing you to type your own message or select a pre-made message (see below). After you hit '''ENTER''' on the final line of the prompt box, the message will be sent. <br/>

If you want QuickSCRIP to '''always''' prompt you to text a customer when you fill a scrip, you can change the customer's profile (Screen 1, line 80) from a '''Y''' to an '''A'''. The text screen will appear when you sign off on a scrip. Press UP ARROW to exit without sending a message.

QuickSCRIP also offers a 'Mass texting " feature for sending bulk messages to all your cell phone customers. Please contact Cost Effective Computers if you wish to use this utility.

'''Note:''' There could be delays between when you send a message and when that message has been received. Also be aware that texting costs may apply, and can vary from provider to provider.

==Autotexting==
QuickSCRIP can be set to automatically text during the fill process on specially designated customers.

To activate this feature, go to the Business Control File.
# Start in the '''Pharmacy Main Menu'''
# Select 3 '''Utilities'''
# Select 3 '''Business Control File'''
# Choose option 6 '''Additional Rx Custom Screen 3'''
# On '''line 37''', set to '''Y'''

In order for autotexting to work, a customer must first be setup with a cell number (see above instructions). Additionally, the customer will need to be marked for autotexting. This can be done by marking the Customer FM, Screen 1, line 80, set to an '''A'''

On customers marked this way, QuickSCRIP will automatically pull up the text interface (as if you had typed SHIFT + F5) once you sign off on a prescription. It will default to a blank screen or your preset message (see below). If you do not wish to send a text, you can back out of the text interface by pressing the UP ARROW on your keyboard.

==Texting Queue==
A new texting queue allows you to view, sort, and respond to incoming text messages. We alert you to incoming messages via the red bar that appears at the bottom of QuickSCRIP (similar to the Refill Queue and Surescripts Queue).

The Texting Queue is '''Option 25''' from the '''Rx Processing Menu'''.

==Default Text Messages==
You can setup default messages, which you can then select when you text a customer. This is useful for automatically generating messages that you send frequently, like pick-up reminders.

# Start in the Pharmacy Main Menu and Choose 3 for Utilities
# Choose 3 again for the Business Control File
# Choose option 17 for Text Messaging.

QuickSCRIP can store up 6 pre-made text messages, in addition to a signature line. Additionally, you can set one of these messages to automatically populate the text box by setting it on line 17. The Signature Line is meant to include your store name and contact information, and it is automatically appended to the end of every text message.

[[File:Texting1.jpg|400px|Patient FM Screen]]
[[File:Texting2.jpg|420px|Texting Prompt in FILL screen]]
[[File:Texting3.jpg|440px|BCFM Texting Messaging Screen]]

==Mass/Bulk Texting==

QuickSCRIP also has the ability to send out mass texts to customers. This could be used for general message, alerts, or even marketing purposes.

# Start in the Pharmacy Main Menu.
# Choose #4 Reports
# Choose #3 Patient Reports
# Choose Option #1 Patient List Program

Use the left side of the screen to set criteria, and specify who you want to send a text to. You could limit this to customers on a specific insurance plan or that take a particular drug, customers with a specific birthday or age range, or customers who have had Rxs filled recently. Once this criteria is set, go to line '''#33 Create Email''' and set to '''T''' for Text. Choose '''P''' to Print, and QuickSCRIP will prompt you for your text message. It will also allow you to message everyone within the report parameters, or just those who have been marked with auto-text (as described above in this document).

Texting

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QuickSCRIP offers the ability to text patients. This feature can be used to inform patients that prescriptions are ready, to call you or the doctor, send updates on the availability of flu shots, or anything else you would like to communicate to your customers. '''You will need to call Cost Effective to have this feature activated.'''

==Setting Up a Patient==
'''Note:''' The Patient Must have a cell phone in their profile for this feature to work.

# Starting from the Rx Processing Menu, choose 13 for the Patient File Maintenance.
# Search for a patient
# Enter the Cell Phone Number on Line 77.
# Customers who want to receive text messages will need a '''Y''' on line 80.

==Sending a Text==
Once a patient has been setup for texting, you can message them in the system. Texts can be sent from the '''Fill Screen''', '''Edit Screen''', or '''Patient File Maintenance'''. Once a patient or prescription with a patient has been selected, you can text by pressing '''SHIFT + F5'''. <br/>

A prompt will appear, allowing you to type your own message or select a pre-made message (see below). After you hit '''ENTER''' on the final line of the prompt box, the message will be sent. <br/>

If you want QuickSCRIP to '''always''' prompt you to text a customer when you fill a scrip, you can change the customer's profile (Screen 1, line 80) from a '''Y''' to an '''A'''. The text screen will appear when you sign off on a scrip. Press UP ARROW to exit without sending a message.

QuickSCRIP also offers a 'Mass texting " feature for sending bulk messages to all your cell phone customers. Please contact Cost Effective Computers if you wish to use this utility.

'''Note:''' There could be delays between when you send a message and when that message has been received. Also be aware that texting costs may apply, and can vary from provider to provider.

==Autotexting==
QuickSCRIP can be set to automatically text during the fill process on specially designated customers.

To activate this feature, go to the Business Control File.
# Start in the '''Pharmacy Main Menu'''
# Select 3 '''Utilities'''
# Select 3 '''Business Control File'''
# Choose option 6 '''Additional Rx Custom Screen 3'''
# On '''line 37''', set to '''Y'''

In order for autotexting to work, a customer must first be setup with a cell number (see above instructions). Additionally, the customer will need to be marked for autotexting. This can be done by marking the Customer FM, Screen 1, line 80, set to an '''A'''

On customers marked this way, QuickSCRIP will automatically pull up the text interface (as if you had typed SHIFT + F5) once you sign off on a prescription. It will default to a blank screen or your preset message (see below). If you do not wish to send a text, you can back out of the text interface by pressing the UP ARROW on your keyboard.

==Texting Queue==
A new texting queue allows you to view, sort, and respond to incoming text messages. We alert you to incoming messages via the red bar that appears at the bottom of QuickSCRIP (similar to the Refill Queue and Surescripts Queue).

The Texting Queue is '''Option 25''' from the '''Rx Processing Menu'''.

==Default Text Messages==
You can setup default messages, which you can then select when you text a customer. This is useful for automatically generating messages that you send frequently, like pick-up reminders.

# Start in the Pharmacy Main Menu and Choose 3 for Utilities
# Choose 3 again for the Business Control File
# Choose option 17 for Text Messaging.

QuickSCRIP can store up 6 pre-made text messages, in addition to a signature line. Additionally, you can set one of these messages to automatically populate the text box by setting it on line 17. The Signature Line is meant to include your store name and contact information, and it is automatically appended to the end of every text message.

[[File:Texting1.jpg|400px|Patient FM Screen]]
[[File:Texting2.jpg|420px|Texting Prompt in FILL screen]]
[[File:Texting3.jpg|440px|BCFM Texting Messaging Screen]]

==Mass/Bulk Texting==

QuickSCRIP also has the ability to send out mass texts to customers. This could be used for general message, alerts, or even marketing purposes.

# Start in the Pharmacy Main Menu.
# Choose #4 Reports
# Choose #3 Patient Reports
# Choose Option #1 Patient List Program

Use the left side of the screen to set criteria, and specify who you want to send a text to. You could limit this to customers on a specific insurance plan or that take a particular drug, customers with a specific birthday or age range, or customers who have had Rxs filled recently. Once this criteria is set, go to line ***#33 Create Email*** and set to ***T*** for Text. Choose ***P*** to Print, and QuickSCRIP will prompt you for your text message. t will also allow you to message everyone within the report parameters, or just those who have been marked with auto-text (as described above in this document).

MAR Guide

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