Switching Programs - Revision history

Cecswiki at 14:04, 2 June 2016

2016-06-02T14:04:46Z

← Older revision		Revision as of 14:04, 2 June 2016
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	{{DISPLAYTITLE:Switching ~~Programs & Modems~~}}		{{DISPLAYTITLE:Changing Third-Party Switching}}
	[[File:switches.jpg\|right\|500px\|Switch Program Icons]]		[[File:switches.jpg\|right\|500px\|Switch Program Icons]]

Cecswiki: /* Changing your Switch */

2016-06-01T13:13:08Z

Changing your Switch

← Older revision		Revision as of 13:13, 1 June 2016
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	After you have changed your switch, go into the RXFILL or EDIT screen and test a claim.		After you have changed your switch, go into the RXFILL or EDIT screen and test a claim.

	If you are an NDC Securetrans user and are experiencing issues with the red clover ~~issue~~, click [http://www.quickrx.net/wiki/Securetrans_Red_Clover here].		If you are an NDC Securetrans user and are experiencing issues with the red clover icon, click [http://www.quickrx.net/wiki/Securetrans_Red_Clover here].

	==Sending claims over a FaxModem==		==Sending claims over a FaxModem==

Cecswiki at 13:12, 1 June 2016

2016-06-01T13:12:46Z

← Older revision		Revision as of 13:12, 1 June 2016
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	After you have changed your switch, go into the RXFILL or EDIT screen and test a claim.		After you have changed your switch, go into the RXFILL or EDIT screen and test a claim.

			If you are an NDC Securetrans user and are experiencing issues with the red clover issue, click [http://www.quickrx.net/wiki/Securetrans_Red_Clover here].

	==Sending claims over a FaxModem==		==Sending claims over a FaxModem==

Cecswiki: /* Test your Modem */

2016-05-31T15:55:55Z

Test your Modem

← Older revision		Revision as of 15:55, 31 May 2016
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	* Check to make sure the device is recognized by Windows. You can locate the device by checking Phone and Modem options under the Windows Control Panel.		* Check to make sure the device is recognized by Windows. You can locate the device by checking Phone and Modem options under the Windows Control Panel.
	* Check to make sure you can transmit claims.		* Check to make sure you can transmit claims.
	'''Note''' StarTech USB modems only require a connection to the computer and the phone line.		'''Note''' StarTech USB modems only require a connection to the computer and the phone line. Additionally, if you use '''Activefax''', be aware that this program uses your modem to send and receive electronic faxes, and must be turned off for you to be able to send claims.
	~~'''Note:''' If~~ you ~~regularly~~ use '''Activefax''', be aware that this program uses your modem to send and receive electronic faxes, and must be turned off for you to be able to send claims.

	If you have difficulty with any of these steps, contact Cost Effective Computers at (866) 259-6091.		If you have difficulty with any of these steps, contact Cost Effective Computers at (866) 259-6091.

Cecswiki: /* Test your Modem */

2016-05-31T15:52:50Z

Test your Modem

← Older revision		Revision as of 15:52, 31 May 2016
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	* Check to make sure the device is recognized by Windows. You can locate the device by checking Phone and Modem options under the Windows Control Panel.		* Check to make sure the device is recognized by Windows. You can locate the device by checking Phone and Modem options under the Windows Control Panel.
	* Check to make sure you can transmit claims.		* Check to make sure you can transmit claims.
			'''Note''' StarTech USB modems only require a connection to the computer and the phone line.
	'''Note:''' If you regularly use '''Activefax''', be aware that this program uses your modem to send and receive electronic faxes, and must be turned off for you to be able to send claims.		'''Note:''' If you regularly use '''Activefax''', be aware that this program uses your modem to send and receive electronic faxes, and must be turned off for you to be able to send claims.

	If you have difficulty with any of these steps, contact Cost Effective Computers at (866) 259-6091.		If you have difficulty with any of these steps, contact Cost Effective Computers at (866) 259-6091.

Cecswiki: /* Changing your Switch */

2016-05-31T15:51:44Z

Changing your Switch

← Older revision		Revision as of 15:51, 31 May 2016
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	In those instances, you'll commonly get a claim rejections like '''No ANSWER VIA INTERNET''', '''HOST PROCESSING ERROR''', or '''NETWORK HOST UNAVAILABLE'''.		In those instances, you'll commonly get a claim rejections like '''No ANSWER VIA INTERNET''', '''HOST PROCESSING ERROR''', or '''NETWORK HOST UNAVAILABLE'''.

	~~'''~~Before your change your switch~~.'''~~		===Before your change your switch===
	First, check to make sure you are not getting the same reject on other insurances. Sometimes your switch can be working fine, and it's an insurance group that is actually down.		First, check to make sure you are not getting the same reject on other insurances. Sometimes your switch can be working fine, and it's an insurance group that is actually down.
	Second, check to make sure your internet at the store is working. Open a web browser and try to connect to a few different websites. If your web browser fails as well, then the		Second, check to make sure your internet at the store is working. Open a web browser and try to connect to a few different websites. If your web browser fails as well, then the

Cecswiki: /* Sending claims over a FaxModem */

2016-05-31T15:50:51Z

Sending claims over a FaxModem

← Older revision		Revision as of 15:50, 31 May 2016
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	'''Note:''' You may have to exit RXFILL or EDIT before the change will apply.		'''Note:''' You may have to exit RXFILL or EDIT before the change will apply.

			===Test your Modem===
	Most stores are equipped with a US Robotics, StarTech, or a Multitech brand faxmodem, and we recommend that you test it regularly to make sure it		Most stores are equipped with a US Robotics, StarTech, or a Multitech brand faxmodem, and we recommend that you test it regularly to make sure it
	is in working order.		is in working order.

Cecswiki: /* Sending claims over a FaxModem */

2016-05-31T15:49:06Z

Sending claims over a FaxModem

← Older revision		Revision as of 15:49, 31 May 2016
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	#* '''ON''' tells QuickSCRIP that the internet is working, and to transmit claims via your regular switch.		#* '''ON''' tells QuickSCRIP that the internet is working, and to transmit claims via your regular switch.
	#* '''OFF''' tells QuickSCRIP that the internet is inactive, and to route transmissions to the modem.		#* '''OFF''' tells QuickSCRIP that the internet is inactive, and to route transmissions to the modem.
			'''Note:''' You may have to exit RXFILL or EDIT before the change will apply.


	Most stores are equipped with a US Robotics, StarTech, or a Multitech brand faxmodem, and we recommend that you test it regularly to make sure it		Most stores are equipped with a US Robotics, StarTech, or a Multitech brand faxmodem, and we recommend that you test it regularly to make sure it
	is in working order.		is in working order.
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	* Check to make sure the device is recognized by Windows. You can locate the device by checking Phone and Modem options under the Windows Control Panel.		* Check to make sure the device is recognized by Windows. You can locate the device by checking Phone and Modem options under the Windows Control Panel.
	* Check to make sure you can transmit claims.		* Check to make sure you can transmit claims.
	* If you regularly use Activefax, be aware that this program uses your modem to send and receive electronic faxes, and must be turned off for you to be able to send claims.		'''Note:''' If you regularly use '''Activefax''', be aware that this program uses your modem to send and receive electronic faxes, and must be turned off for you to be able to send claims.

	If you have difficulty with any of these steps, contact Cost Effective Computers at (866) 259-6091.		If you have difficulty with any of these steps, contact Cost Effective Computers at (866) 259-6091.

Cecswiki at 15:47, 31 May 2016

2016-05-31T15:47:15Z

← Older revision		Revision as of 15:47, 31 May 2016
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			{{DISPLAYTITLE:Switching Programs & Modems}}
	[[File:switches.jpg\|right\|500px\|Switch Program Icons]]		[[File:switches.jpg\|right\|500px\|Switch Program Icons]]

Cecswiki: /* Sending claims over a FaxModem */

2016-05-31T15:40:52Z

Sending claims over a FaxModem

← Older revision		Revision as of 15:40, 31 May 2016
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	==Sending claims over a FaxModem==		==Sending claims over a FaxModem==
			[[File:modems.jpg\|right\|380px\|Multitech, US Robotics, and Startech modems]]

	In addition to having alternate switches, it is also recommended that you have a backup faxmodem. The faxmodem sends claims		In addition to having alternate switches, it is also recommended that you have a backup faxmodem. The faxmodem sends claims
	to the insurance company over your phoneline, bypassing your internet connection. This is ideal for situations where		to the insurance company over your phoneline, bypassing your internet connection. This is ideal for situations where